ChoicePay began its business serving the utility industry, providing convenient payment options and a higher level of service to aid in reducing unpostables and customer complaints and to help maintain a favorable position with regulatory commissions.  Even today, over 75% of ChoicePay customers are utility and/or municipality providers.

ChoicePay can integrate with your customer information system (CIS) and offers access to real-time payment information to reduce disconnect dispatches and the associated costs. Furthermore, we offer outbound calling services using our state-of-the-art IVR, which can be used to provide bill payment reminder calls and other messages with the option to transfer to the IVR for payment.  By selecting ChoicePay as your electronic payments provider, customers will have access to a broad range of easy to use payment options with pricing model flexibility to meet your business needs.

Why ChoicePay?