ChoicePay kiosks attract new customers and increase sales resulting from repeat bill payment trips at retail locations. After introducing its kiosks at the family-owned Reasor’s grocery store chain in Tulsa, OK, ChoicePay commissioned a study to better understand user demographics and payment habits of our kiosk customers. The research revealed that 77% of customers surveyed indicated that using the kiosk was the primary reason for their store visit, and they spent an average of $35 at the store. At least 63% of respondents visited the stores once per month to pay their bills.
By accepting ChoicePay kiosks within store locations, retailers can:
- Drive Store Traffic. Grocery and convenience stores can see an immediate increase in traffic from bill payment customers.
- Add Service, Not Labor. Replace manned payment services with an unattended kiosk.
- Reduce Shrinkage. Move money handling away from the counter.
- Shorten Lines. Divert bill payment traffic to the kiosk and shorten lines for customers making other transactions.
- Make Money. Accepting the ChoicePay Kiosk Network provides a risk-free revenue opportunity of up to $100 per square foot.
- Receive Turnkey Support. Turnkey maintenance, cash collection services and 24/7 monitoring is supplied by ChoicePay with one phone number to call for any issues. In addition, ChoicePay provides all customer support for payment questions within its Call Center. No service training is required.
- Promote Services. Retailers may take advantage of receipt coupon printing and attract screens to provide promotional messaging to bill payment customers, providing cross selling opportunities.
Biller Partners
Brochure